Privacy policy
Website: www.urtica.ae
Company: Urtica Smart Solutions LLC
1. Introduction
Urtica Smart Solutions LLC (“Urtica”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website www.urtica.ae, contact us or engage with our services. We comply with applicable data protection regulations of the United Arab Emirates, GCC region and internationally recognized standards such as the EU General Data Protection Regulation (GDPR) where applicable.
2. Principles of data processing
  • Lawfulness and fairness: Data is collected for legitimate business purposes only.
  • Transparency: We clearly explain how your data is used.
  • Purpose limitation: We collect data only for specific, explicit, and legitimate purposes.
  • Data minimization: We collect only what is necessary.
  • Accuracy: We keep data accurate and up to date.
  • Storage limitation: We retain data only as long as required for the intended purpose.
  • Integrity and confidentiality: We apply strict security measures to prevent unauthorized access or misuse.
3. Information we collect
  • Information you provide directly: name, company, contact details, messages, inquiries.
  • Automatically collected information: IP address, browser, device, pages visited.
  • Cookies and analytics: used for performance, personalization and traffic analysis.
4. How we use your information
  • Respond to inquiries and requests.
  • Provide and improve our services.
  • Maintain records and communication history.
  • Send marketing communications (with consent).
  • Comply with legal obligations.
  • Enhance security and experience.
5. Data sharing and disclosure
  • We do not sell or trade personal data.
  • Information may be shared with employees, contractors or authorities under confidentiality obligations.
6. Data retention
Data is retained only as long as necessary for business or legal reasons and securely deleted when no longer required.
7. Your rights
  • Access, correction, deletion, objection and consent withdrawal rights per UAE PDPL and GDPR.
  • Contact: info@urtica.ae
8. Security measures
  • Encrypted data transmission (SSL/TLS).
  • Secure hosting and restricted access.
  • Regular audits and monitoring.
9. International data transfers
Data may be transferred abroad with adequate protection safeguards.
10. Third-party links
Our site may contain links to third-party websites. We are not responsible for their content or privacy policies.
11. Updates to this policy
This policy may be updated periodically; the latest version is published on this page.
12. Contact us
  • Urtica Smart Solutions LLC
  • Dubai, United Arab Emirates
  • Email: info@urtica.ae
  • Website: www.urtica.ae